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Frequently Asked Questions

  • Company Info

    IS GOLD LATE A REAL COMPANY?

    Goldlate is a registed limited company in United Kingdom located at 112 Princess Garden, W3 0LJ, London, United Kingdom. Our company registration number is 12924827.

    You may find valid registration details in Companies House Website.

  • Order Tracking

    How can I track my order?

    We will be sending you the tracking number with the name of the couriers service via sms and email. You can easily track the order.

  • Shipping Fees

    WHAT ARE YOUR SHIPPING FEES?

    Shipping fees are based on the value of your order including sales tax:

    Standard delivery*
    Order value Cost of delivery
    All orders Complimentary

    Express delivery*
    Order value Cost of delivery
    Under £300.00, Cost is £35.00
    Over £500.00 Complimentary

    *Please note that these prices are subject to change without any notice

  • Delivery Times

    HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

    For standard delivery, your creation should be delivered within 3 -5 business days (except Saturdays, Sundays, and holidays).


    For an express delivery, your creation should be delivered within 2 - 3 business days (except Saturdays, Sundays, and holidays).


    Delivery may take longer if you have requested engraving or bracelet adjustment. For further information, please check our conditions of sales.
    If you require a faster method of delivery, please contact us

  • Payment Methods

    GoldLate is pleased to accept the credit cards as convenient means of payment: American Express, Master Card, Visa, PayPal, Google Pay, Apple Pay.
    In order to ensure that your shopping experience is simple and secure, order and payment, GoldLate is using highly encrypted secure gateways and servers.

    Please note that the individual who submits the order must be the cardholder whose name appears on the credit card.

  • Question

    Use this answer block to discuss some commonly asked questions you've discovered from your customers interactions. You could discuss product details, size fit, shipping policies, or anything you think would help merchants make an informed decision about your product or collection. This section will appear across all products.

  • Warranty
  • Gift Wrapping

    DO YOU OFFER GIFT WRAPPING?

    All GoldLate purchased Products through the website are delivered in GoldLate boxes. All creations are then carefully gift-wrapped and placed in a specially protected delivery package.

  • Gift Message

    MAY I INCLUDE A PERSONAL GIFT MESSAGE WITH MY PURCHASE?

    Absolutely Yes! We invite you to include a message upon check-out, which will be printed on a Cartier gift card.